Your privacy
Last updated October 9, 2026.
Information used for your order
We use your email address, pickup name, selected cookies, pickup window, payment status and order reference to fulfill your order, send confirmation and reminder emails, and help with questions or refunds. Our checkout does not request a phone number or shipping address.
Payments and service providers
Stripe hosts the payment page and processes your payment details. Holy Chip does not receive or store your full card number or security code. Stripe may request billing information for payment processing and fraud prevention. Cloudflare hosts the site and order records, and Resend delivers order emails. These services may process technical information such as IP addresses and security logs under their own policies. We also use temporary checkout rate limits and Cloudflare Turnstile security checks to reduce automated abuse.
Messages and browser storage
The contact form opens your email application. Information you choose to send goes to our business inbox. Please do not include payment card details or other sensitive information. This site stores your cookie-box selections in your browser so your draft survives a refresh. You can clear them by emptying your box or clearing site data. Our storefront does not include advertising trackers or marketing analytics.
Retention and requests
Order and correspondence records are used for fulfillment, support, payment disputes and required business recordkeeping. Names, email addresses and stored email message contents are automatically removed from our bakery database 180 days after the pickup window ends, once the order is paid, refunded, expired or marked as a missed pickup. Unresolved payment or refund records are held for review. Non-contact order items, totals and payment references remain for business recordkeeping. This cleanup does not delete emails from our business inbox or records held by Stripe or Resend. Service providers maintain their own retention policies. To request access, correction or deletion, email business.holychipbakes@gmail.com. We may need to verify your request and retain records required for legal or payment-dispute purposes.